Meet Our Team

  • Portrait of a smiling woman with blonde hair, wearing a black shirt with the logo 'WaterWorx Plumbing and Gas' and the name 'Tracie', standing in front of a stone wall background.

    Tracie Handford

    Manager

    Tracie started in the plumbing industry as a labourer, helping Harry with the shovel and pipe out on our first few new builds. "After the business grew so fast, we needed a manager to steer us in the right direction." Tracie then took over running the business and Health & Safety, a world different from her chosen profession as a Qualified Dental Assistant.

    In her spare time, Tracie is usually found actively supporting her children, Tessa and Libby, on the sidelines in the many different sports and activities they compete in or cooking up a storm in the kitchen.

  • A middle-aged man with short brown hair and blue eyes, smiling, wearing a black and green WaterWrx Plumbing and Gas shirt, standing against a stone wall background.

    Harry Handford

    Director, Certifying Plumber, Certifying Gasfitter, Certifying Drainlayer, and Central Heating Technician

    Harry has been in the plumbing industry for over 20 years, doing his apprenticeship here in Alexandra. He has worked in the UK, Australia, and New Zealand and is gaining certifying licences with the NZ PGDB, meaning he can legally supervise and approve all our work. Harry has vast knowledge and information for all your Plumbing, Drainage and Gas needs. In his spare time, Harry enjoys spending time with his family and attempting to catch the occasional fish.

  • A smiling man with gray hair and a mustache, wearing sunglasses and a black polo shirt with the name 'Ken' and a logo that says 'WaterWorld' in front of a brick wall.

    Ken Jeffries

    Digger Operator & Truck Diver

    With too many years to count of experience in Trucks and diggers, Ken is now helping us out and giving the Plumbing world a go! Living in Central Otago most of his life, he started as a mechanic in Lauder, then headed down south for a few years, living and working in Waikoikoi, and then returning to Alexandra. Ken enjoys spending time with family and friends, Fishing, trying to catch the big one, which always seems to get away and recently returning from a trip up north in his motor home.

  • A young man with short, curly brown hair, smiling, wearing a black and green WaterWorx Plumbing and Gas polo shirt with the name "Adam" embroidered on it, standing in front of a stone wall.

    Adam Thomson

    Final year Apprentice

    Adam Thomson started off as a high school student that came once a week to get experience and has grown into the 4th year of his apprenticeship. Has lived in sunny Central Otago for the last 17years. Some of his interests include playing football, basketball, fishing, camping, fishing, the outdoors, and Cars. Adam is enjoying his time at Waterworx. "It has allowed me to learn about the plumbing industry. I also like being able to see my hard work producing such fantastic results" - Adam Thomson

  • A smiling woman with light skin and brown hair, wearing a black and green WaterWorx Plumbing and Gas polo shirt, standing in front of a stone wall background.

    Tyla Davidson

    Fourth-year Apprentice

    “Hey, I’m Tyla, and I am a true local of central Otago. I really enjoy getting out on the lake with my mate’s boat but prefer the jet ski. If it’s raining that day, I also love playing guitar and making up songs. You’ll typically find me on the shovel or driving down to dunners most weekends to catch up with mates there. I’m so glad I decided to become a plumber and I’m so glad it was with Waterworx.” - Tyla Davidson

  • A woman with long dark hair smiling outdoors in sunlight, wearing a black t-shirt with green and white text that reads 'WaterWorx Plumbing and Gas' Courtney

    Courtney Spence

    Office Manager

    I made the move from being a qualified baker at the local supermarket to joining the Waterworx Plumbing & Gas admin team working along side Tracie, Harry and the team. Swapping the early mornings in the kitchen for keeping the office running smoothly. My background taught me the value of organisation, hard work, and looking after people, skills I now bring to supporting the Waterworx team and customers every day. When i'm not in the office, i can be found spending time with my two busy children Carson & Lainey and baking the occasional cake. 

  • A young man wearing a black and green WaterWorx Plumbing and Gas Duncan uniform standing outdoors with a smile, cars parked in the background, and trees visible under a clear sky.

    Duncan Fulcher

    1st Year apprentice

    I bring a friendly, approachable attitude to every job. Known for excellent communication and strong teamwork, I take pride in learning from experienced tradespeople while building a solid foundation in the plumbing industry. With a focus on reliability, self-management, and a positive outlook, I ensure each customer interaction is handled with care and professionalism.

    Outside of work, I enjoy playing golf, riding motorbikes, fly fishing, and spending time outdoors. A keen bagpipe player and someone who values good company, I bring the same enthusiasm for life to every aspect of my work.


  • A woman with long blonde hair wearing a black polo shirt with green and white logo that reads 'WaterWorks Plumbing and Gas' Tessa .

    Tessa Handford

  • A young woman is smiling while sitting inside a truck, wearing a black and green uniform, with long hair and earrings.

    Libby Handford

    Admin & Marketing

  • Small white dog wearing a black jacket standing on a log in a garden with purple flowers and green foliage.

    Tilly

    “Woof Woof” - Tilly